Questions, answered

Do you offer emergency service?

Yes, in this sample story we do, 24/7, for plumbing, heating and air, electrical hazards, and active roof leaks. Call (555) 010-0142. After you remix, say honestly whether you offer this, and turn the emergency banner off if you don’t.

Which towns do you serve?

This sample shop serves Elden Ridge, Ashford Mills, and nearby towns (all fictional). Replace these with your real service area and duplicate the city pages as needed.

How do quotes work?

Use the form or call. For most jobs we’ll schedule a look and send a written price before any work starts. Emergency diagnostics may have a posted fee — replace this sentence with your actual policy.

Are you licensed and insured?

The sample company is described as licensed and insured (LIC # HS-000000, sample). Put your real license number and insurance language here. Don’t publish this site with the placeholder number.

Do I need to be home?

For work inside the house, yes. For some exterior jobs we can do the visit if you leave access and a phone number. Tell us what you prefer on the form.

Do you offer financing?

This template includes a “financing available (sample)” strip so the layout is there. Only keep it if you actually offer financing, and only name a lender you have an agreement with.

Can I send a photo?

If the form’s file upload is available in your Framer plan, attach it there. If not, mention the photo in your message and we’ll ask for it when we call you back.

How soon can you come?

It depends on the trade and the week. Emergency calls go first. For planned work in this sample story, we aim for a same-week visit when we can. Replace this with your real lead time.